CHENNAI: Around 50 passengers were left stranded at the Chennai airport on Monday morning as Deccan airlines cancelled its flight to Vijayawada just an hour and a half before it was meant to take off. Airline sources said that a “technical snag” had grounded the plane.
Passengers complained that they had been given no prior warning about the cancellation of the flight, as is the usual practice. They were informed when they arrived at the check-in counter at the airport. “Airlines are supposed to call passengers before-hand to inform them about delays let alone cancellations, but we were not able to make any alternate arrangements because we weren’t informed,” one passenger said.
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Passengers complained that they had been given no prior warning about the cancellation of the flight, as is the usual practice. They were informed when they arrived at the check-in counter at the airport. “Airlines are supposed to call passengers before-hand to inform them about delays let alone cancellations, but we were not able to make any alternate arrangements because we weren’t informed,” one passenger said.
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